Credo Reference
Subject: Re: Credo MARC request for May 2024
Date: Fri, 3 May 2024 08:58:14 -0400
From: Joanna Bartell <[email protected]>
To: Matt Elrod <[email protected]>
Hi Matt! We found a workaround to get you access to the books by using the legacy site. I've updated the imported URL column on the attached sheet to point you to the correct place. There are two different formats, so here are the credentials for each:
https://legacy.credoreference.com
https://search.credoreference.com
slctemp:temp
The search.credoreference.com (new platform) account isn't the one you'll be using going forward; once we get that account up and running I'll move your old credentials in there so you won't have to update any documentation. You should find that it's very similar to the old platform, but if you'd like an orientation there's a training video on this page, or just let me know if you have any questions:
https://credoreference.zendesk.com/hc/en-us/articles/18122119813659-Presenting-Credo-Reference
Subject: New contact for Credo/Infobase
Date: Tue, 26 Nov 2024 15:40:41 -0500
From: Joanna Bartell <[email protected]>
To: Matt Elrod <[email protected]>, [email protected]
CC: [email protected] <[email protected]>, [email protected], Richard John Violette <[email protected]>
Hi Matt, I hope things are good with you! I wanted to let you know that I'm handing off my MARC record facilitation role to my colleague Laura Rossetti ([email protected]), who is copied on this email. Going forward, Laura will reach out to you with the MARC requests, and I have created documentation for her to ensure she gets you the right info.
I will remain at Infobase but I've moved into a management role that does not include publishing duties, so the handoff to Laura's team made sense. I will miss you and your team immensely, I've really enjoyed working with you and having you solve our tricky problems over the years!
Regarding invoicing, you should continue with the established process but cc [email protected] instead of me, and she will approve your invoices. We will ensure that no invoices are missed during the handoff.
Please let me know if you have any questions or concerns. All the best to you and your families!
Sincerely,
Joanna Bartell